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FAQs
Fiber is the gold standard in high-speed internet technology. Data moves as pulses of light over extremely thin strands of fiberglass, a fraction of the thickness of a strand of hair. This light-speed data transmission provides the upload speeds necessary for smooth video calls, lag-less gaming, seamless file sharing, and households with multiple, heavy internet users.
Cable internet typically relies on copper wires to deliver data. This technology was originally designed to bring TV to the home and is not capable of symmetrical upload and download speeds.
Fiber internet uses bundles of fiberglass, each fiber thinner than a strand of hair, to transmit data at the speed of light. Fiber is the only internet technology capable of delivering the upload speeds you need for seamless video conferencing, file sharing, gaming, and connecting your smart home.
It means your upload speeds are as fast as your download speeds. Most internet technologies have fast download speeds, which allow you to e-mail, surf the web, and stream your favorite shows. But it’s your upload speed that determines the amount of data that can be sent from your devices to the internet. Faster upload speeds mean it’s easier to share your videos, pictures, documents, and real-time gaming experiences. Fiber internet is the only technology able to deliver symmetrical speeds.
You can connect your devices to the internet either wired or wirelessly. To achieve your maximum internet speeds, you need a wired connection which requires you to connect your device to the router using an ethernet cord. Keep in mind, your devices’ capabilities also impact your ability to achieve your maximum available internet speed. Your Stupp Fiber Wi-Fi router allows you to connect devices to the internet wirelessly. Be aware, Wi-Fi can sometimes have interferences, slowing down the speed of your connection.
Wi-Fi uses radio waves to send and receive signals to and from your wireless router. These radio waves connect your devices to the internet. Stupp Fiber’s dual-band, Wi-Fi 6 enabled router provides longer range, higher efficiency, and less interference compared to earlier generations of Wi-Fi technology.
Stupp’s Wi-Fi 6 enabled routers have dual bands, providing two simultaneous frequencies. This provides an optimal experience for most devices. The 2.4 GHz frequency has a longer range, meaning your Wi-Fi signal will be projected farther away from the router—even through barriers like walls. The 5 GHz frequency transmits a shorter signal at a faster speed. With Stupp Fiber IQ, your devices will automatically be synced with the optimal GHz. You can always prioritize devices within the app so the primary devices in your home receive the strongest signal first.
Your device may not register your maximum speed for many reasons. The best way to register maximum speed is by connecting directly to your router through an ethernet cable. Advertised speeds will probably not register over Wi-Fi, as the signal strength is diluted over a wireless network. The placement of your router and the capabilities of your devices can also play a role.